Discontinued products

Dropbox discontinued Dropbox Vault, the PIN-protected folder for sensitive files, on 4 March 2025 — automatically converting every Vault into an ordinary, un-PIN'd Dropbox folder.

Dropbox shut down Dropbox Passwords, the password manager it had launched in 2020, in a phased 2025 wind-down ending 28 October 2025 — after which all stored credentials and payment cards were permanently deleted from its servers.

Dropbox acquired key assets of Boxcryptor, the zero-knowledge encryption tool many used to protect files on Dropbox — and Boxcryptor stopped taking new users and cancelled free accounts, pushing existing users to migrate.

Dropbox paused all development and then killed Mailbox, the gesture-driven email app it had acquired in 2013 to enormous fanfare, telling devoted users to find a new client by 26 February 2016.

Dropbox discontinued Dropbox Capture, its screen-recording and screenshot tool, on 24 March 2025 — leaving users unable to create new recordings and folding leftover content back into an ordinary Dropbox folder.

Dropbox launched a zero-knowledge password manager in 2020, but reviewers and privacy advocates questioned trusting a vault to a company that — for its core product — holds the encryption keys and has a documented history of breaches.

Dropbox Transfer lets users send files via a link, but its meaningful size limits are gated by tier: free Basic and entry plans are capped at 2 GB per transfer, with the headline 100 GB (and 250 GB with a Replay add-on) reserved for higher-priced business tiers.

Dropbox launched Carousel as a dedicated photo-and-video gallery app in 2014, then announced its closure barely 18 months later, shutting it down on 31 March 2016.